Apr 23rd Video Tutorials
We've uploaded some video tutorials courtesy of Demo Wolf for our web hosting customers, these cover everything you need to know about cpanel you'll see a short ad before the videos start. We'll also upload tutorials for our streaming customers in due course.
We have updated our existing server link to https://radio-friendlyhosting.uk:2199 which will show as a secure link and should resolve any browser issues when adding widgets to your website from your shoutcast server page. You can login from your Friendly Hosting account area or by using the direct link.In addition we have added a secondary ... Read More »
Ideal for customers who don't want to use credit/debit cards or paypal. Direct Debits are handled securely by our partner GoCardless, you are also protected by the Direct Debit Guarantee that is offered by all UK banks.Direct debits can be set-up from within your account area by selecting the option - Billing - Manage Direct Debit.You will see ... Read More »
Sep 2nd Late Payment Fees
Unfortunately we have had to introduce a late payment fee of £10 per invoice, this is due to a number of customers not paying their invoices when due. You can avoid this fee by setting up a recurring subscription with paypel ensuring your invoices are paid on time, it also worth remembering where invoices are not paid on time your services will ... Read More »
Jul 6th Centovacast Update issue
Apologies for the downtime with Centovacast, we updated the control panel and hit small snag, everything is back up and running and you should be able to access your account as normal
May 4th Nameservers
Please note that you must set the nameserver for your domain to:
Apr 18th Auto Set-up for existing customers
As an existing customer if you order an additional service through your account page the new service will automatically be set-up on receipt of payment, this includes our shoutcast products.
We've managed to get rid of a few bugs that stopped the auto set-up of additonal services allowing us to offer our customers the best possible service.
Apr 7th Control Panel upgrades
If you use our shoutcast services we have added additional information within your services page
You can now view your assigned Auto DJ storage space.
Auto DJ status.
Amount of Storage space used and Bandwidth used.
You can upgrade/downgrade your package.
Plus you can also buy additional storage space for your Auto DJ service.
You can now buy SSL certificates from us from as little as £5 per year for your website. Check out our prices on our website.
We have enabled FTP file uploading to centovacast for users who utilise the autodj option, this is especially useful for file sizes 10MB or greater.
You need to use a ftp client such as filezilla, your stations login & password, and port 2121.
If you have any problems accessing ftp please raise a support ticket.
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